Error text: Nameserver doesn’t exists in the registry. 123-reg

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  • February 02, 2010

Had an interesting experience with 123-reg and trying to apportion nameservers to domains always flagging back:

Setting nameservers to ns1.domain.tld and ns2.domain.tld
Please wait…
Nameservers for were not changed to
ns1.domain.tld and ns2.domain.tld
Error text: Nameserver ns1.domain.tld and ns2.domain.tld doesn’t exists in the registry

A quick scoot around their help centre didn’t flag back any answers for anything as complicated. So resorting to google I figured it was 123-reg hadn’t parsed through my details to all their associated registrars. Not immediately obvious from the error message.

The answer was to phone up 123-reg support and detail they needed to make sure my domain and nameservers were registered with all their associated registrar registries.

3rd time lucky on phone and 5 days later I managed to get ‘Ricky’ who knew exactly what I was talking about straight away and didn’t pawn me off with talk of DNS propogation etc. etc.  He ensured my domain and nameservers were registered properly with Central NIC and got back to me very promptly. Thank you Ricky.

So all is well and hopefully this might help anyone else in the same situation.

First published on yaduk on Feb 2, 2010

About john

Likes mountains when not engaged in utter nerdoid activity! Motorsport, the sea, caterpillars. Fish. Other things. When nerding it up - interested in data and information structures, applying simple yet effective solutions; does gold plate always deliver?, frontend technologies. Webby stuff kinda gets involved with those things.