123-reg tucows .com domain name registration woe

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  • November 04, 2013

Some interesting Internet joojoo going on with a domain name I’ve recently taken stewardship of. The website shetlink.com is effectively offline and has been since last Thursday 31st October for many ISP. It is now completely offline as ISP renew their DNS.

The domain was re-registered with 123-reg and auto-confirmation received on Thu, October 24, 2013 at 05:20 but, something went wrong with 123-reg’s confirmation to tucows; the TLD (Top Level Domain) registrar in the process. The garbled understanding I have at this point is that tucow’s were in the process of updating their registry and the shetlink.com domain was to be moved into a new registry system 7 days prior to it’s renewal; when it was still alive and kicking in the world of DNS propogation.

From reading the T&C’s of the domain purchase both companies effectively have written off any liability from the point of purchase if anything goes wrong. Well that’s fine if it’s my own site posting lovely pictures of kittens or weird meme’s that nobody but my second cousin 3x removed looks at but, when it’s a site that has circa up under 30,000 unique visitors per month things become an issue!

Still waiting … still waiting … still waiting …. no news … what is going on?! The craic of DNS “Ooh it’ll take maybe x hours/days to work” does not cut it in this situation! I want to know exactly what has gone wrong. Have asked .. any response to that question!? Hmm …


By all accounts 123-reg are moving all their .com domains away from the registrar tucows; whom they’ve been using, to a new outfit called domainbox. Domainbox are part of the Host Europe Group of which 123-reg are affiliated. This transfer should have taken place 7 days prior to the domain renewal but, it didn’t, and still hasn’t!

About john

Likes mountains when not engaged in utter nerdoid activity! Motorsport, the sea, caterpillars. Fish. Other things. When nerding it up - interested in data and information structures, applying simple yet effective solutions; does gold plate always deliver?, frontend technologies. Webby stuff kinda gets involved with those things.