2009 July

Ownership of Intranets? Information Architecture.

Posted by | Information Architecture, Intranet | No Comments

I was passed a fantastic link to Joel Olesons’s blog post on the Microsoft Developer Network at:


Though Joel’s post is essentially discussing the deployment of Microsoft Sharepoint in an Enterprise environment its essentially questioning the very core of what is an Intranet environment for any content management! Not only deloying technology but past/current Intranet structures too on whatever CMS!

Noted painfully is the central question missed time and time again of  “Who actually owns an Intranet?”. Large organisations inherently contain internal power struggles between various departments as a matter of course, but to miss the potential glue between these with a misconfigured and misunderstood “Intranet” is not only costly in technology itself, but also collaborative and  potential productivity that can be gained from having one in the first place. Siloed information architecture and strategy is the exact opposite of these key tenants.

Why do companies have an Intranet? Mostly because someone somewhere managed to convince those with the purse strings that it would increase these key tenants of collaboration and productivity or simply just in having a centralised communicative point. “Rhetorically” … why then are these points in their entirety lost and never fulfilled?

First published on yaduk on 21 July, 2009